1. conclusion of contract (rental agreement)

With the binding booking of accommodation via the rental service, which can be made via the Internet, but also in writing or by telephone, a corresponding contract is concluded, which becomes effective when all the required information has been provided and payment has been made to the rental service as confirmation of the booking by the guest. The contractual relationship is deemed to be canceled if the guest does not reconfirm the booking by payment within the known working days. In the case of short-term bookings, the total price must be paid immediately.

2. payment of the contract price

The contracting parties expressly exclude payment of the rental/usage price by crossed check. a. Payment deadlines The rent must be paid within ten working days of booking. In the event of late payment (after the tenth day), the booking shall lapse and the contract shall be rescinded. Access to the accommodation will only be granted after full payment has been made. A deposit of EUR 100 (barrier key/front door key) and EUR 95 for final cleaning will be charged. If the keys are returned, EUR 100 will be refunded within 14 days of departure.b. Tourist tax The tourist tax of €2.02 and final cleaning for the chalets in Renesse are paid at check-in, after which the keys are handed over by reception. (You will find the prices under the respective chalet)

3. moving into the rental property (arrival)

After payment of the rental price (Air BnB excluded) the guest is registered. The guest registers at the campsite and is then granted access to the chalet.

4. keys

The tenant(s) must be given the keys on arrival. If a key is lost, this must be reported immediately. The costs for the necessary replacement of the locking system shall be borne by the tenant. The keys will be handed over by the reception.

5. departure

On the day of departure, unless otherwise agreed, the accommodation must be returned by 10:00 a.m. in an orderly, clean (swept clean) condition in accordance with the agreed arrangements and the provisions of the house rules. Doors and windows must be closed. All keys must be left in the key box or at reception. The premature departure of the tenant, which must be reported to the rental service, does not entitle the latter to assert claims for restitution or damages. The tenant shall also owe the agreed rent in this case. If the guest does not vacate the accommodation by 10:00 a.m., the rental service may charge 50% of the full rental price (list price) for the continued use of the accommodation until 3:00 p.m. due to the late vacating of the accommodation, and 100% from 3:00 p.m. onwards, unless otherwise agreed in writing. Should the rental service/landlord incur any other damage due to late vacating of the accommodation on the day of departure, the guest is obliged to compensate the same. The guest is at liberty to prove to the letting service/landlord that no or significantly less damage has been incurred. This shall not give rise to any contractual claims on the part of the guest.

6. persons

The accommodation is only provided for the contractually agreed persons as per the booking. Subsequent changes require written permission from the rental service. This applies in particular to overnight stays by additional persons. In the event of non-compliance, the rental service is entitled to expel persons not listed in the booking from the vacation property. Furthermore, infringements may give rise to claims for damages.

7. pets, smoking

Dogs are not permitted. Smoking is generally not permitted inside the accommodation.

8. maintenance of the accommodation

The tenant(s) undertake(s) to treat the rented premises and inventory with care and to protect them from any damage. The tenant must compensate for any damage to the accommodation and the residential property or shortages of inventory caused during the rental period, unless he can prove that he himself or the persons accompanying him are not at fault for the damage or shortage. The hirer must notify the rental service immediately of any findings regarding the incompleteness of the inventory or existing or existing defects in the rented property, otherwise the rental service shall be entitled to compensation claims based on this.

9 Obligations of the rental service

With the effective conclusion of the contract, the rental service is obliged to provide and hand over the rental property in accordance with the contract. If, despite all due care on the part of the rental service or due to circumstances for which the rental service is not responsible (weather disasters, fire, explosion, damage to the house, vandalism, etc.), the accommodation cannot be used by the tenant as agreed, the rental service shall only be liable to the amount of the agreed and paid rental price. The rental service is not liable for damage outside its area of responsibility, in particular on the beach, jetty, when using a boat or during construction work (including road works) in the neighborhood.

10. rescission of the contract

In the event of withdrawal, the hirer must pay the following compensation to the rental service:

Cancellation of the booking up to 120 days before the start of the rental period/rent: EUR 50.00 (flat-rate processing fee)

Cancellation of the booking from 119 to 90 days before the start of the rental period: 25% of the agreed rental price

Cancellation of the booking from 89 to 60 days before the start of the rental period: 50% of the rental price Cancellation of the booking

from the 59th day until immediately before the start of the rental period: 90 % of the rental price.

Decisive is the receipt of the written declaration of withdrawal by the rental service (e-mail is sufficient). In the event of a withdrawal and a possible and simultaneous rebooking, the tenant is liable for a lump sum of EUR 50.00 for the necessary processing costs incurred plus any advertising costs incurred. If the tenant withdraws from the contract and at the same time provides a new tenant who declares in writing that he accepts the agreed conditions, the rental service will issue a new booking confirmation.

11. rules of use

The house rules displayed in the accommodation are part of the general terms and conditions.

12. place of jurisdiction

For any disputes arising from the contractual relationship, the competent local court or the local court in Nettetal belonging to the judicial district shall have jurisdiction.